|
V. Rudolph
San Francisco, CA
US
| Company name:
RUDOLPH & SON IT CONSULTANCY LLC | | |
08/08/2019 10:19 AM
|
| | If you get in contact with InCorp, they pick your email and create an account. Once they observed, that you are registered, they send you an invoice.
All the time they send you some funny emails as they catched your contact.
Stay away from InCorp. InCorp is a trap.
|
|
|
|
J. WEISS
DELRAY BEACH, FL
US
| Company name:
RM Management LLC | | |
01/10/2019 11:45 AM
|
| | Company left Nevada Informed Incorp several times but they refuse to quit and keep billing- now turned over to collection
Never us in-corp
|
|
|
|
P. Jones
RANCHO SANTA FE, CA
US
| Company name:
CDR Consultants | | |
09/26/2018 2:31 PM
|
| | This company has very poor customer service. They have been my registered agent in NV for years and they failed to forward mail from the State of Nevada and cause my firm to go into revoked status twice over the years. Each time this costs my firm penalties. This year it was $895 in penalties. The State of Nevada confirmed that they mail one notice and email three times. A registered agent is supposed to forward mail they receive for your firm. Incorp simply doesn't perform the most basic of responsibilities. I thought it would be difficult to change to another company for Registered Agent services and it was so easy. The new company is great. I wish that I had changed a long time ago. Stay away from Incorp.
|
|
|
|
N. Evanowsky
Atlanta, GA
US
| Company name:
Five Point Partners, LLC | | |
09/12/2014 6:16 AM
|
| | InCorp provided great service with very competitive costs. I had used InCorp at a prior company and contacted my Agent (Autumn Kelley) when I took over state registrations at new company. The new company was using a different service that was charging them three times as much for annual registered agent fee. My InCorp agent helped with all paperwork needed to change our registered agent listings with the secretaries of state. The InCorp website is very easy to use. The email reminders for filing annual reports is very helpful. I have cancelled service on states we withdrew from with out any issues. InCorp even helped me obtain certificates of good standing when needed in a rush situation. I would recommend this company.
|
|
|
|
E. Erickson
Phoenix, AZ
US
| Company name:
US Consult, LLC | | |
07/29/2013 10:18 AM
|
| | This company is nothing but a horrible scam and the worst I've ever had the displeasure of knowing. They were assigned as my registered agent by an individual in Utah. Though I was paying all of the fees to this individual, for several years, they insist they never received those payments, even though he and I verified the payments and provided receipts. For three years we have been trying to resolve this, to absolutely no avail. All of our entities are dissolved or have been terminated, except one, and we continue to get invoices on entities that haven't existed for years. In fact, the Secretary of State where many of our entities were located, has told us we are not required to have a resident agent on terminated entities, they don't want to hear that - they just want to keep collecting fees. Even though we paid over $600 last year, on entities that were terminated, they refuse to acknowledge any of it. An absolutely horrific experience at best!
|
|
|
|
D. Walls
Diamond Bar, CA
US
| Company name:
CrossTown Media Group | | |
05/22/2013 9:43 AM
|
| | InCorp has been great thank you, we have appreciated the professional handling of our account and the easy to use website and action reminders that help us keep our business running smooth.
Thank you,
D. Walls
Caliofornia
|
|
|
|
K. Hauser
Nashua, NH
US
| Company name:
Lodestone Software Consulting, Inc | | |
04/01/2013 12:51 PM
|
| | Do NOT use Incorp! I have not been their customer for more than 2 years and in fact the company I had is since closed. They continue to try to get me to "renew" each year. They've tried to use bill collectors to get renewal fees after cancelling. It's pretty much IMPOSSIBLE to cancel service with them! They just bill anyway, then it goes to collection, then next year it starts all over again. I note many other people had a similar problem, and I see the company in some cases claims miscommunications or other problems. Why should it be so hard for a company that exists to handle communications to process this specific communication?
|
|
|
|
C. Berman
Effingham, NH
US
| Company name:
Informed Corporation | | |
01/14/2013 9:38 AM
|
| | I engaged Incorp to be a registered agent in NJ many years ago since the business I was working with their required it. In early 2012, I called my rep, Rachel Pennington and told her to cancel the service.
I got an invoice from them in November 2012 and called again. Spoke with Justin who assured me it was a mistake and the service would be canceled.
Now, it's Jan 2013 and I just got another invoice from them - called and spoke with Justin who said it would be canceled.
I really don't have time to deal with this. I suspect they're deliberately doing this and hope someone files a class action suit against them, in Federal court. If they invoice me one more time I will start a suit as I'm really fed up.
I recommend you look at The Company Corporation as an alternative. I've not had any problems with them, although I have to admit I haven't tried to cancel their overall service, although I've had no problems canceling different services.
|
|
|
|
M. Howe
Spokane, WA
US
| Company name:
National Child ID Program | | |
08/02/2012 2:50 PM
|
| | AVOID THIS COMPANY AT ALL COSTS!! I thought I was doing a good thing when I was asked to be a board member for a non-profit company that offered parents free digital child id kits (the first 12 hours a child is abducted are the most crucial. our kits gave parents a CD with all of the childs physical stats, fingerprints, video of the child speaking and made it so law enforcement could upload the information immediately to the Amber Alert System).
We offered these Free child id kit giveaways across the northwest and as a 501 (c) (3) we licensed our group in all states we did these free giveaways.
As a board member I agreed to help with licensing and called on InCorp (I made the mistake and did not Google all of their complaints before working with them). Long story short the non profit was unable to continue with their work and has shut down (2 years ago).
Last year InCorp sent me to collections saying that I was personally responsible for the bills of this non profit. I paid over $500 to pay all of the fees and asked that they close the files at that time. All of the states no longer recognize the non-profit as a valid entity. The guy I spoke with Chris Lockhart agreed this would be the last of what I had to pay. But here we are again a year later and they have threatened me with collections again....
Of course no one remembers that conversation. Now they tell me they want another $99 per state to this time close them for good. I was simply a volunteer board member and this has now cost me $500 out of pocket with what looks to be another $500 bill to be paid. The states have said nothing needs to be filed to them in regards to the non profit...this is just a scam organization trying to bilk honest people out of their money. I am disgusted!
|
|
|
|
L. Whittington
Tucson, AZ
US
| Company name:
Myriad Counseling and Consulting, LLC | | |
07/17/2012 10:16 PM
|
| | A company that is willing to lose a customer over $35. Wow.....someone needs to teach this company some customer service. Buyer beware....you get what you pay for.
|
|
|
|
D. Collins
Alexandria, VA
US
| Company name:
TRANSTECHNOLOGY ASSOCIATES LLC | | |
06/14/2012 12:04 PM
|
| | Always knowledgeable, professional, efficient and accurate. Incorp has provided outstanding service to my firm for years. I particularly like their proactive reminders regarding documents/reports that are coming due, sent to me via email, and if required, via phone. Fees are perfectly reasonable for the level of service Incorp delivers.
|
|
|
|
j. Meier
San Diego, CA
US
| Company name:
JDM Enterprises | | |
05/03/2012 1:13 PM
|
| | What a fraud this company is. Whomever [employee name removed] is should be ashamed of herself. Really? Is this how you want to make money? I filled out an online form to get a document from the state of California that was supposed to come in two days. I paid $58. Next day I get a call saying its gonna cost $100 more because of this and that regulation in California. After demanding a refund I get the run-around. "The manager is the office and we need to get approval" blah blah blah". There are only two explanations for this. 1) The company is so inept that they don't know what the California regulations are so they can advertise the correct price on their website; or 2) They are deliberately defrauding customers. Either way this company needs to go out of business and go away.
| | Agent response:
Unfortunately this was a case of miscommunication. The online order form does not display processing times since CA Secretary of State processing times vary. The two days the client mentioned is clearly displayed as a shipping option to ship the documents to the client once received from the state - it states: Select Shipping Option. Your shipping selection determines how InCorp will deliver your final documents to you. This selection does not affect the processing of your order. When we contacted the client to confirm the order and advise of the different processing times offered by the state we advised of the options that did include additional charges if the documents were needed sooner than the standard time ordered. [Employee name removed] was able to resolve the situation with Mr. Meier.
| |
|
|
|
D. Wang
Towson, MD
US
| Company name:
itsInnovations | | |
04/30/2012 10:08 AM
|
| | Horrible company to deal with. Last year, they charged me against my authorization, even though I had already changed my registered agent. Now, one year later, they are trying to charge me again, even though I went though this last year. It's very clear on the Maryland online search that they are not the registered agent, yet they keep asking me for more documentation. Seems like a scam to me.
| | Agent response:
This account has been closed, which hopefully does resolve the situation favorably for the client.
| |
|
|
|
C. Rada
Summerville, SC
US
| Company name:
DinoRA LLC | | |
04/14/2012 8:29 AM
|
| | They provided all of the servives that I was looking for, at a reasonable price. Responsive to email and telephone communicaions. Well done.
|
|
|
|
M. Kodimela
Plano, TX
US
| Company name:
My Style Art | | |
03/22/2012 3:02 PM
|
| | SIMPLY AVOID THIS COMPANY!!!.They will Charge fees from you with different names and titles.You will end up doing all the work and they will just charge you fees for the one reason that you listed them as it was convinient.Infact it will end up being most inconvinient experience.I wont recommend this company to anyone.With todays technology,with a little time and effort on the internet you can pretty do all the services they offer.They use a system not for your convinience but to charge you high and ridiculous fees for designing and them using the same system.
|
|
|
|
D. Pinotti
Richmond, VA
US
| Company name:
Pinotti Consulting | | |
03/22/2012 7:39 AM
|
| | I was pleasantly surprised to be able to solve my situation with the help of Gayle Clauges at Incorp Client Services. After explaining what had happened we were able to find a mutually agreeable solution. Thanks again Gayle.
|
|
|
|
D. Pinotti
Richmond, VA
US
| Company name:
Pinotti Consulting | | |
03/07/2012 5:30 PM
|
| | I contracted with Incorp in 2/2011 when I started my consulting business. As it turns out about 5 months later I was hired by the company I was consulting for as a full time employee.
In 2012 I was sent a notice stating that I was to be charged $99 for 2012. I responded by mailing a letter back to Incorp stating that I did not want to have this renewal.
I recently got a notice saying that Incorp was charging me for 2012. I replied this time by email and recently got a response from Elizabeth Bartlett stating essentially that they were going to charge me anyway and the three options for getting out of this in 2013 included one that would mean I would have to pay Incorp and additional $99 to do get out of this.
This appears ( I hope I am wrong) to be a money making method based on giving applicants pages upon pages of legalise and then expecting them not to read the fine print.
I am hoping to get this resolved satisfactorily but I am not hopeful.
|
|
|
|
K. Martin
La Vegas, NV
US
| Company name:
KMAR Properties Corp. | | |
03/05/2012 10:45 AM
|
| | I did not renew with them for my second year in business in 2008 (switched to another registered agent and paid in full), now in 2012 they're trying to collect for a non-renewel. Very bad records and poor business practices on their part.
|
|
|
|
D. Jamison
Lone Tree, CO
US
| Company name:
TD Properties LLC | | |
09/22/2011 12:54 PM
|
| | I registered this company with the State of Colorado in October 2008, I informed Incorp Services that I had done so and would not renew my registeration with the State of Nevada through Incorp Services for 11/1/08 through 10/31/09. Incorp Services and Emily Painter with Incorp continued to bombard my LLC with late fee's and invoices. So in early November 2009 I sent to Incorp 2 checks in early November 2009 , check # 610 for $99 to pay for invoice #196738, which was $70 registered/resident Agent Fee plus late fee. I also at the same time paid with check #609 $105 for their invoice # 111003 which was a dissolution of this entity. I paid both of these in good faith to stop them from sending bill after bill asking for late fee's etc. I did not use their services at all from Nov 1 2008 through October 31, 2009 but wanted their continual phone calls, emails, and US Mail invoices to stop. I even mailed a certified mail with return receipt to them in December 2009 with an explanation letter and copies of the two cleared checks mentioned above saying the services weren't used or needed in 08/09 and to stop the bills.
I continue to get invoiced from Incorp each September/October 2010 and again this year. Is there anyway to get these invoices stopped, this account (11775) has been paid and overpaid in full. Please tell me what I can do to get this stopped. I don't want to change my email address so they still have this and my home address.
| | Agent response:
After a detailed review of Mr. Jamison's account, we found that we can now completely close his account. The problem is that the service was originally cancelled well after it had already renewed for the year, and there was no request to cancel the service at the end of this paid term.
We do work to always meet the needs of our clients and view all aspects of a situation when working to close an account. It appears that in this case, we could have done a better job. Our apologies to Mr. Jamison.
| |
|
|
|
d. cornelius
grand island, NY
US
| Company name:
Phoenix Acquisition Group | | |
08/12/2011 8:15 AM
|
| | The company listed above was using incorp as a registered agent in the state of MD. when the company went defunct in February of 2010, I voluntarily gave up my license in the state of MD and allowed my authority to do business there to be reviked. I got a bill from incorp in july of 2011, ignored it because my company is out of business. about 20- days later they charged my personal credit card that i had used to originally set up this account with for $104. I figured no big deal i will just call them and clear it up and get a refund. What i got was an obnoxious rep who told me that because I allowed the state to revoke authority to conduct business that they will continue to charge my card annually, and the only way to stop that is to either change registered agent, or have them resign for an ADDITONAL $99.00, or dessolve the company with the state (the company is ALREADY DEFUNCT with the state). In addition to this outrage, they had the audacity to charge me a $5.00 mailed statement fee, when i got this,m and all previous statements via email. At this point I am going to fiule a complaint with the Nevada Attorney General in the hopes of getting some action. Needless to say I have other entities that i use incorp for, those will all be going elsewhere.
| | Agent response:
It is very disappointing to hear that Mr. Cornelius did not have a pleasant experience when calling to discuss his billing. This will be researched and if necessary, addressed as we constantly work to improve our service.
To clarify, we never asked for $99 "to resign." We notified Mr. Cornelius that if he wanted us to draft the resignation forms for him, that our fee for this was $99. Of course Mr. Cornelius was welcome to draft these on his own.
As for the $5.00 mailed statement fee, we offer a $5.00 discount to our clients that pay their statements before a certain date. After that date a fee is added and they receive the physical mailed invoice. Most of our clients appreciate the opportunity to save $5.00 by paying their emailed invoices.
Mr. Cornelius' misconception seems to be that simply not paying the state taxes or fees on a business automatically closes it which is not true. This can be compared to the failure to pay personal taxes does not make a person cease to exist. The situation was discussed with Mr. Cornelius and Maryland does give a definition of Forfeiture status that can be misconstrued. In light of the situation and our conversation with Mr. Cornelius we did provide him with a refund and the account has been closed.
| |
|
|
|
j. lord
Henderson, NV
US
| Company name:
Apollo Zeus | | |
08/04/2011 12:05 PM
|
| | I have read the reviews on this website and have concluded that INCORP is just fine as long as you are paying their fees. However, if they incorrectly bill you for services, you can either pay the bill or be subject to their rude street-punk collection efforts. The reviews from July 17 and 25th should be informative for anyone considering INCORP. Maybe they used to be a good company but new managers took over or economic problems have caused them to adopt a new get-the-money-at-all-costs approach.
Here’s my experience with INCORP. I used them to incorporate a business several years ago. I sold and transferred the corporation to a new owner within the first year. About three years later, INCORP contacted me requesting fees in order to file documents with the State of Nevada. I told them that I was no longer associated with the corporation. They told me they had a contract authorizing automatic renewals and planned to charge my credit card. I told them that I gave no such authorization and specifically told them not to charge my account. I also pointed out that it would be inappropriate for me to authorize filing any state document for a corporation I have no association with. Incredibly, they told me that my only option was to pay fees so that they could file annual statements for the corporation to bring it current and then I could pay another fee to have them file a substitution of the agent for service of process for the corporation.
For a company that makes a living incorporating businesses, I thought their profound ignorance in this area to be astounding! I have no legal authority to act for any corporation with which I have no association whatsoever. Even if I wanted to pay them to take those steps, it would be illegal for me to do so, in the same fashion that it would be illegal for me to have them notify the State of Nevada of a change of directors or agent for service of process for Coca-Cola. INCORP’s response was to bill me for services that I did not (and legally could not) authorize and then referred “debt” to a collection agency.
I cannot stress strongly enough how bad INCORP is. Don’t be misled by positive comments from people who only wanted papers filed on behalf of their corporation and they don’t mind paying INCORP’s fees to do so. You can train a monkey to put mail in a box. What you would expect out of a business such as INCORP is that they would understand that once you sell a corporation you cannot act on its behalf, period. INCORP is probably going through some tough economic times and is dusting off dormant accounts to try to bring in revenue. If a state does not get the necessary documents from a corporation, the state can suspend or revoke its corporate status. If INCORP tries to make you pay to back-file documents for defunct corporations that you are no longer associated with, let me know and I’ll add you to the plaintiff list when I file suit.
Buyer Beware! These guys are BAD NEWS!
| | Agent response:
It seems at the heart of the discrepancy here is lack of communication. Obviously we at InCorp are only aware of a change in company ownership if our client advises us of the change. While Mr. Lord did advise us that the business had been sold, he provided this information 3 years after the alleged sale took place. During those years InCorp attempted to contact Mr. Lord by mail, email and phone with no response.
When Mr. Lord finally did contact us, our representative requested contact information for the new owner since the officers on public record had not changed and indicated that Mr. Lord was still the owner. Mr. Lord was unwilling or unable to provide that information and simply refused payment. What followed was a series of threats from Mr. Lord, but it is not our goal at all to give the perception of "street-punk collection efforts."
InCorp is a business and whether it is providing the services that Mr. Lord asked us to provide (and agreed to the conditions of), or drafting new documents at the client's request, we unfortunately have to charge for those services.
The statement of "InCorp is just fine as long as you are paying their fees" is probably relevant for almost any business. If multiple car payments are missed and the car owner is sent to collection, I would imagine the car owner would be a bit upset. What is a company expected to do when it has already provided the service and a refusal of payment is received along with a refusal to provide responsible party contact info?
Perhaps if Mr. Lord does bring suit as he has threatened, he will in deposition finally explain why it is that if he is not the responsibile billing party, he has not provided that information.
| |
|
|
|
M. Colegrove
The Colony, TX
US
| Company name:
Meyer & Colegrove, PLLC | | |
07/25/2011 11:51 AM
|
| | As an attorney I used this company's registered agents services to set up LLCs in Nevada. A large number of those clients went out of business. Incorp Services is attempting to collect fees from me instead of the LLCs. All attorneys should avoid this company!
| | Agent response:
We greatly value the special relationship we have with our attorney clients and certainly never attempt collection from someone who is not the responsible party. We've been working with Mr. Colegrove to get in touch with the proper parties for the entities he brought to our service and are resolving his issues.
| |
|
|
|
J. Becker
Faribault, MN
US
| Company name:
Regenxx, LLC | | |
07/18/2011 3:03 PM
|
| | We contracted with these people back in 2008 to file a business registration and be our registered agent. They screwed up and the business was never properly registered. They failed to notify us of this fact, by their own admission, but continued to charge us to be a registered agent. We have argued this with them every year since to no avail. They keep charging us and we keep refusing to pay for services never provided. Now, in 2011, they have turned us over to a collection agency. Complete scammers - avoid them like the plague!
| | Agent response:
Incorporation filing can be a confusing process. In this case two people on the customer's end were involved in instructing our office on the details of the company formation which caused massive miscommunication. When our office was instructed to proceed, we did so and the LLC has been filed ever since and it was done so properly in accordance with the instructions of the client.
As for the invoices they are receiving, their failure to meet their obligations with the state does not legally dissolve theirLLC or InCorp's legal obligation to provide the Registered Agent service the client contracted us to provide.
We have been attempting to resolve this account and instruct them on cancelling our services since early 2010 but they have not stopped using our service, so they continue to be billed.
| |
|
|
|
T. Thornton
Spring Valley Lake, CA
US
| Company name:
Thornton Development LLC | | |
05/16/2011 8:48 PM
|
| | I just want to commend Alex Abelson for his fantastic customer service. He walked me through some paperwork that I know I would have messed up if I had tried it on my own. Truly a pleasure to work with and I highly recommend Alex and InCorp for anyone setting up a new entity.
| | Agent response:
Thank you for the kind words, Mr. Thornton!
| |
|
|
|
R. Sharma
Boston, MA
US
| Company name:
Dwitec Solutions Inc. | | |
05/12/2011 7:08 AM
|
| | Beware!! Sales pitch so good, that I fell for it. Their rate could be less compared to others, but at the end, their service are even more worse. Its like you get much less for what you pay for. It's been over 3 months now and I still haven't received my corporate kit and compliance service information. No registered agent communication either. These guys are realllllly bad in communicating - they don't take any responsibility and are quick to blame. Every time I have to relate my story to a new person and after a few days, never hear from them again.
| | Agent response:
We are so sorry to hear this client's first experience with us was less than stellar. Our goal is to always respond to customers within 24 hours max, however it looks like we may have fallen short on that goal while investigating the corporate kit shipping issue. Our VP of Sales was in contact with Mr. Sharma and is working to correct a shipping error and restore his confidence in our service.
| |
|
|
|
D. Kuypers
La Conner, WA
US
| Company name:
REGNU Inc | | |
04/25/2011 4:59 PM
|
| | I am now more than $800.00 in arrears and my corp is no longer in good standing. I did not receive notifications until well after the timely filing constantly resulting in late fees etc. The last time I spoke to a rep on the phone they were argumentative and rude. Was I unhappy absolutely. I was tired of being told that they had mailed something out in a timely manner when I had received nothing and then getting frantic calls to mail late fees etc. Really disappointing after all the time and money I put into creating the corp in the first place. I didn't start out with incorp I inherited them. Loved my original agent :(
Diane Kuypers
| | Agent response:
While the amount past due to the state is close to accurate, the rest of this complaint is far from what our records show on the account. InCorp has a well documented and detailed note system which records each automated notice mailed as well as each call placed by one of our representatives. We even have record of our representatives speaking with Diane prior to each due date including 2010 when one of our newer representatives called to help Diane avoid $375 in state penalties. Unfortunately the tone, accusations and profanity used toward that representative nearly brought her to tears before the client hung up on her. Although it was a year ago, I remember coaching this new rep through being treated horribly by a customer she was trying to help.
I'm not sure exactly what is meant by InCorp being "inherited". We have a file stamped copy of the Registered Agent Change form filed voluntarily and signed by Ms. Kuypers in 2005. This is available to her in her online account 24/7 as with all file stamped documents received from the state for our clients. She was also free to change back to the "loved" agent at any time.
InCorp greatly values the feedback provided by clients whether positive or negative. I reviewed this entire account looking for areas where our service could have been improved or revised. In the end it is each corporation's officers who are responsible for the status of the entity. As in this case, we can mail and call to assist multiple times a year, but if the forms and fees are not provided by the corporation, we have nothing to help them file.
| |
|
|
|
M. Reines
Valencia, CA
US
| Company name:
HealthWise Gourmet Coffees | | |
04/07/2011 1:17 PM
|
| | We have been using Nevada Agents for 11 years and I've had one problem and one dissapointment after another.
We have now been using InCorp Services for about 4 years and we qet quick, knowledgeable answers, none of the stories about not having the right membership or information to receive answers to our questions. The one time I received a new representative on the phone, I requested an upgrade in reps. and got someone who helped immediately.
We are very pleased with their services and have no personal contacts or relatives involved in or with their company.
|
|
|
|
H. Engel
Lancaster, CA
US
| Company name:
MWW Partners, LLC | | |
04/05/2011 3:26 PM
|
| | I've opened tons of LLC's and S Corps. These guys have a great price, with no hidden fees. Super fast processing (got it back with the official stamp) in less than 4 hours. Very responsive on the phone too.
|
|
|
|
J. Carroll
Selma, OR
US
| Company name:
Complete home repair & Construction Inc | | |
10/27/2010 7:31 PM
|
| | I am not sure how this company stays in business. Their site never works. They absolutely do not track your account. They never do what they say they will etc, etc.
| | Agent response:
Hi Jon. We are so sorry to hear about your experience. We are going to review your account and will be in touch with you very soon. Again, our sincerest apologies if you were not completely satisfied.
| |
|
|
|
B. Pai
Newark, CA
US
| Company name:
StoneBridge Fidicuary Services, LLC. | | |
09/24/2010 8:17 AM
|
| | I have had a very positive experience with InCorp Services. Their customer service compliments the service they offer, which has exceeded my expectations and if this is any sign of performance, I believe they well be in business for quite some time.
|
|
|
|
T. Carr
Gilbert, AZ
US
| Company name:
Security Systems and Monitoring, LLC | | |
09/02/2010 3:55 PM
|
| | We have utilized InCorp's services for years and have never encountered an issue. Typically, we are able to accomplish our needs online with no assistance; it's just that simple. However, the few times we have needed assistance, our questions were addressed and taken care of quickly and efficiently.
I highly recommend InCorp's serivces to anyone needing Registered Agent (and other) services.
|
|
|
|
J. Pepper
Arroyo Grande, CA
US
| Company name:
Oak Knoll Village Inc | | |
08/25/2010 8:32 AM
|
| | In May of 2009 I switched my Registered Agent to Incorp. There was a glitch on the website when I paid and it duplicated my payment (took it twice). They have still not resolved it. So, when the new year came around, I got a new Invoice and refused to pay until resolved and they automatically deducted the new payment from my account without my authorization.
| | Agent response:
InCorp is currently working with this client to resolve the unpleasant experience she had with our company. The duplicate charge resulting from the glitch in 2009 was refunded. We hope to regain Ms. Pepper's trust.
| |
|
|
|
M. Miller
Monterey, CA
US
| Company name:
CrateBook.com, Inc. | | |
08/24/2010 12:56 PM
|
| | My experience with setting up a corporation through Incorp has been excellent. All three agents that assisted me were helpful, timely, and knowledgeable. Emily Painter was articularly helpful in following up with questions, researching material for me, seeing areas that I had missed, etc. She was very professional and responsive. I recommend Incorp without reservation.
|
|
|
|
D. Lett
SPRING HILL, FL
US
| Company name:
DFLI ENTERPRISES | | |
08/11/2010 9:17 AM
|
| | i HAVE BEEN WITH INCORP FOR A NUMBER OF YEARS, THE LAST TWO YEARS HAVE BEEN A NIGHTMARE., THEY NO LONGER CARE AS TO HOW THRY PERFORM. THY HAVE NEARLY MISSED MY ANNUAL FORM COMPLIANCE FOR TWE YEARS, THIS YEAR THEY COMPLETEL MISSED MY ANNUAL REPORT . i HAD SENT THEM THE FEE THREE WEEKS IN ADVANCE (AND CASHED) BEFORE DUE DATE . NOW I HAVE TO PAY THE $75.OO LATE FEE THAT WAS THERE FAULT, NOW THEY TELL AFTER IN THE PAST THEY ALWAYS TOOK CARE OF THE ANNUAL FILING, NOW THEY TELL ME IM RESPONSIBLE. WHO NEED THEM NOW. ,i COULD NEVER RECOMMEND THEM, I AM NOW LOOKING FOR A NEW RESIDENT AGENT.
| | Agent response:
InCorp has been happy to serve as Registered Agent for Mr. Lett's company for many years and each year we have filed his Annual Report for him with the state following the same procedure. Unfortunately due to legislative changes made to the state filing requirements including the business license fee and possible exemptions, InCorp was forced to develop a new procedure which we advised our clients of. We would never leave our clients hanging with no help though and have provided all clients with an excellent compliance calendar and filing tools in their online account. We send out reminders, and clients can file with literally only a few clicks from their account. Our goal is to work with Mr. Lett, help him utilize the tools provided in his account, and earn his business again.
| |
|
|
|
N. Nazzaro
Arlington, VA
US
| Company name:
TeamBWT | | |
07/28/2010 2:49 PM
|
| | I have used Incorp for about thre years. They have always been very courteous and professional. Their prices are reasonable. I trust them to get the job done. My new Account Exec. Alex is a great guy. I highly recoomend them to anyone who needs Registered Agent services.
|
|
|
|
A. Eastwood
Bend, OR
US
| Company name:
A.Eastwood-13000 Weston Parkway LLC | | |
07/06/2010 1:46 PM
|
| | For the second year in a row I have had an absolutely abysmal experience with Incorp. They receive the annual billing from the State of Delaware and fail to forward on for payment. Delaware will not mail the billing directly to the LLC and we are therefore at the mercy of Incorp. Their solution to the problem was to email the phone number of Delaware Secretary of State with the suggestion to take it up directly with them. The final example of their incompetence is the fact that the phone number is incorrect (belongs to a law firm in Delaware)
| | Agent response:
We are very sorry that Mr. Eastwood had difficulties with our service. It sounds as though he had a very frustrating experience and we apologize. From our own past experience, we know that relying solely on the mailed renewal notices from any state can leave any business entity vulnerable whether the mailed notice is not received in our office, the USPS loses the item, that particular state (as in many cases lately) has stopped sending physical filing reminders, or the client has changed their mailing address and they forgot to notice us. One issue last year specifically was that the State of Delaware failed to forward the physical notices to our clients (they forwarded the return envelopes only - but not the notice cards themselves). After this occurred, we contacted all of our Delaware clients and advised them who to contact at the Delaware state office to have any penalties waived. The few customers affected by this were those that forgot to log into our site at least once during the year. I notice that Mr. Eastwood did not log into our site a single time in the past year. Had he have, he would have seen his upcoming compliance events that affected him. We also emailed Mr. Eastwood his Delaware filing notices both on 3/10/10 and 3/16/10, nearly 3 months prior to the due date, copies of which are available to him 24/7 in his account. Additionally, monthly email reminders directing Mr. Eastwood to his Compliance Calendar for filing were sent in March, April and May. While the phone number typo made by one of our representatives is very unfortunate and embarrassing, we do feel we made substantial attempts to notify Mr. Eastwood of his due dates. Mr. Eastwood has been our customer for almost 5 years and we would welcome the opportunity to discuss this experience with him and find out what went wrong so that we may improve our service in the future. Again, our apologies for any inconvenience suffered by Mr. Eastman.
| |
|
|
|
D. Wright
Sydney, NSW
AU
| Company name:
Mineral Consultants LLC | | |
05/18/2010 10:38 PM
|
| | I have found my dealings with InCorp to be off the most highest standard in all aspects of business. It's a pure pleasure to deal with a company which is prepared to go out of there way for their clients. I also thank Alex Abelson for your undivided attention recently extended to me.
InCorp is technologically up to date, fast and friendly as is their charges.
David Wright
GTC Ltd.
CEO Mineral Division
|
|
|
|
C. Quintas
Toms River, NJ
US
| Company name:
Eagle Sales & Marketing Inc. | | |
05/12/2010 6:57 AM
|
| | My experience with this firm and especially my agent Nadia Leao has been outstanding. They have been excellent in terms of professional response and assistance.
|
|
|
|
m. laux
las vegas, NV
US
| Company name:
Healthy Living communications, LLC | | |
05/03/2010 4:58 PM
|
| | I have had several resident agents in several states, and finally, with Incorp, I have a company that is efficient, friendly, and technologically the most advanced company to date. Easy to use 24/7/365.
I would be happy to tell you, if you contact me, who I had contracted with before, and tell you why I would avoid a few of these companies, as they either over-charged, under-delivered, or gave poor service to no good service, bad advice, or all the above.
Incorp has been superior and keeps getting better, by design and intent, and I now have 3 corporations I'm associated with in their RA stewardship.
You will not be disappointed with Incorp from my several years and various state realtionships with them.
Their system for managing online is simply fantastic, and their people, and I do mean a couple of them who take personal responsibility for my different accounts, and have been there when needed, and when they do not know an answer...they find out, and surprizingly, get right back to me!!
They have earned this credit and praise. Thank you Incorp. Thank you Alex!
Best regards,
Marcus Laux
President/CEO
|
|
|
|
A. McCutcheon
Victoria, BC
CA
| Company name:
NSB NV INC | | |
04/30/2010 1:44 PM
|
| | I've been with InCorp Services Inc for 2 years and the service they've provided to me has been second to none. In addition to a first class web site which keeps me organized I've been very impressed with the help and service I've received from my account exec Chris Lockhart. Thank you InCorp!
|
|
|
|
P. Mahurin
Rogers, AR
US
| Company name:
Peggy Mahurin | | |
04/08/2010 1:41 PM
|
| | This company is not user friendly. An account was opened by a former employee in my firm. Upon her departure, I requested the account name be changed to that of my employer, a law firm. It was changed to my name and all invoices come to my name. Despite numerous requests, this company has continuously refused to take my name off the account and substitute my employer's information. I have numerous other issues with this company but choose not to address any of those issues at this time.
| | Agent response:
We've been in touch with Ms. Mahurin to explain that we need a person on each account in order to comply with Registered Agent industry standards and practices. InCorp is eager to discuss, address and resolve any other issues she may have with our service.
| |
|
|
|
J. Wyman
Austin, TX
US
| Company name:
Wyman Worldwide Ventures Inc | | |
03/31/2010 8:35 AM
|
| | InCorp Services was outstanding, professional and fast at all services requested. I am really impressed with the outstanding service of InCorp Services Inc. and specifically Cindy Luong. I would recommend her and the company based on the outstanding customer service WWVI experienced.
|
|
|
|
J. Gray
Las Vegas, NV
US
| Company name:
The PHARM IT Corporation | | |
03/31/2010 12:35 AM
|
| | I've used Incorp services for a couple of years, and their personal service is just fantastic. They actually call and email when they notice that I have not filed a form yet to make sure I don't miss a date. Courteous and kind, a good way to do business. - Jon
|
|
|
|
A. Samuel
Atlanta, GA
US
| Company name:
Berell & Associates Inc. | | |
03/24/2010 12:04 PM
|
| | Mr. Alex Abelson,
This gentleman have outstanding customer service skill and knowledge of his jobs and service ranks highest.He is excellent with the customer first.
Thanks,
Adric Samuel
|
|
|
|
B. Downing
Fort Worth, TX
US
| Company name:
Offsite HR | | |
02/11/2010 7:52 AM
|
| | I'm so impressed with the ease of use. Any idiot can use this company and come out looking like you're a smart person. I would highly recommend using InCorp. My representative Cecilia Padilla even gave me her cell phone number just in case I ever need to reach her. How many people do that these days?? What a relief to find a company who cares about the customer. Good Job Cecilia !!
|
|
|
|
d. hall
n. versailles, PA
US
| Company name:
hall's pest control, inc. | | |
02/09/2010 4:43 AM
|
| | I recently had a situation where the state of virginia had sent back to incorp svc's a crucial piece of filing information, which was preventing my being able to perform work in that state. incorp immediately contacted my home state to determine if an alternate form was available, and contacted me. I forwarded a new form to incorp & they submitted this to the state of virginia. This was extremely fine service on the part of incorp. i never expected this type of personal attention to a customer. I can't say enough about this excellent organization. I recommend them highly. Thank you incorp.
|
|
|
|
I. Chensen
Sydney, NSW
AU
| Company name:
Indopura, LLC | | |
02/04/2010 3:10 PM
|
| | After applying for my LLC via www.easyindianallc.com & their misleading instructions causing me so much grief, I received a response from the State Secretary's Office saying my Articles registration was rejected due to the instructions from easyindianallc to fax through the application no longer being a valid option. The rejection letter was sent via Incorp Agent service who sent an email rather than onforwarding the letter which would have caused further delays. Knowing that the fax would fail I had mailed the application with a Bank Draft to the SoS office on 20-Jan-2010, so I informed Stacy of the error caused by easyindianallc & she proceeded to check with the SoS office on the status of my mailed documents. as soon as she received word, Stacy emailed that the Articles had been stamped & attached a copy of the confirmation. Soon after more emails showing how/where I could log on to obtain a copy of my documents.
REALLY GREAT SERVICE FROM STACY @ INCORP.
Easyindianallc never even bothered to respond to may last email. Being from Australia, & after making other phone calls & emails to other entities to fix this & EIN application issues, I was beginning to think service was non existent in the USA.
|
|
|
|
J. Millenheft
Simi Valley, CA
US
| Company name:
RV America Insurance Marketing, Inc. | | |
01/29/2010 2:38 PM
|
| | Stacy Stanfel is our representative for Incorp for RV America Insurance. She continues to provide us with "outstanding" customer service always going that extra mile for us and keeping us updated on things due for our company with the various states. You can be very proud of her dedication and hard work. She is a real asset to Incorp and such a great help to us.She always follows through and does things with such a kind attitude.Great way she represents Incorp. Sincerely, Judy Millenheft/ Licensing Coordinator for RV America Insurance Marketing, Inc. and Steven E Freedman
|
|
|
|
I. Davies
Honolulu, HI
US
| Company name:
Meli Inc | | |
01/28/2010 8:54 PM
|
| | Alex Abelson at Incorp has always provided the most friendly, helpful and good service. Incorp has always provided the services I require is a very good way since I Incorporated with them in 2006. I would very much recommend Incorp as a corporate agent.
Ian Davies (Meli Inc)
|
|
|
|
G. Cotchen
Gibsonia, PA
US
| Company name:
GayCot PharmD LLC | | |
01/24/2010 11:07 AM
|
| | Incorp's Ryan was great at answering my inquiries, which was critical to my success as I hadn't set up a business in Nevada previously. His responses were timely and informative. He even called me to ensure I was able to access the website and stay up to date.
My LLC paperwork was filed promptly. I have received the Charter and Articles of Organization already from Nevada and am impressed with Incorp's service.
|
|
|
|
P. Denning
Lafayette, CO
US
| Company name:
Black Diamond Plaza LLC | | |
01/22/2010 5:15 PM
|
| | SHORT VERSION: InCorp Services Inc. provides great customer service, great online platform, and should be every business' choice for registered agent service. I received exceptional customer support from Emily Painter.
LONG VERSION: I have gone through 2 registered agent companies before using InCorp Services, Inc.
The first one: Corporation Service Company had OK service but charged $260+ per entity per year.
The second one: IncSmart.biz while cheap, actually FAILED to provide the service I paid for. After being overbilled twice after paying for the service, I became suspicious and sent test letters to the registered agent in Colorado. The letter came back RETURN TO SENDER! Outrageous! Just think if this had been a service of process! The registered agents assigned to me by IncSmart.biz didn't have a phone number, and it was very hard to get a hold of the guy running the main website. I almost suspect that my previous registered agent IncSmart.biz is a scam, or at least a very poorly organized company. It is run out of some guy's house in North Las Vegas.
Finally I recently signed up with InCorp Services, Inc's registered agent services for my Colorado companies. While very affordable, I received amazing service. The customer service person, Emily Painter, was willing to haggle with me and explain the answers to all the many questions I had about registered agent service. A+ customer service overall. Even after I had purchased, she was there to answer my questions via email and over the phone.
Finally once I did sign into my account at InCorp Services, Inc., I found the online user interface to be one of the most organized, well-designed, easy-to-use platforms out of many online applications I use. They send you emails confirming your orders, you can view all your entities in one place, view links to the various state websites, and you can CALL them on the phone!!
InCorp Services, Inc. is a real commercial company and they have an office in Henderson, NV.
|
|
|
|
A. Coe
Newbury Park, CA
US
| Company name:
Carnegie Agency, Inc. | | |
01/19/2010 2:25 PM
|
| | InCorp Services, Inc. has been our Registered Agent for our corporations for several years. Recently we were approached by another Registered Agent asking that we do business with them at a lower rate. However, InCorp Services, Inc. came back with a significant reduction in our fees to keep our business. That indicats volumes to us of InCorp Services' sensitivity and concern for our busines to suceed in the present economy.
Chris Lockhardt, our Account Executive, has been excellent in taking care of our corporations and responding quickly with answers to our questions.
|
|
|
|
A. Gridley
Roseburg, OR
US
| Company name:
First Choice Health Insurance, Inc. | | |
01/07/2010 1:15 PM
|
| | I would strongly recommend that businesses utilize the corporate registration and filing services of InCorp.
I am the owner of an independent health insurance agency. Last year, the agency wanted to enter four new states, thus needed to become registered in each new state. It quickly became apparent to me that the process would be very complicated and time consuming, since I did not have a clue what I was doing.
I searched for a firm to help me. InCorp’s website looked the most helpful and complete. I called them to test their customer service and knowledge, and was most impressed. InCorp handled all the initial filings and registrations walked me through the pieces and parts that I needed to do, and made sure that all requirements were met.
InCorp’s customer service is impeccable. When I call, a live person answers the phone. When I email, I get a response back same day. InCorp notifies me any time I need to do anything related to registrations and filings.
Now a year later, InCorp is right on the ball helping me do all the renewal tasks that must be completed.
Partnering with InCorp was smartest choice I made and well worth every penny.
Ann K. Gridley
Ehealthlink.com
First Choice Health Insurance, Inc.
Roseburg, OR
|
|
|
|
J. Storms
Atlanta, GA
US
| Company name:
Storms Realty Corp | | |
01/06/2010 8:57 AM
|
| | I would absolutely recommend Incorp to anyone looking for a registered agent in Nevada. Not only is their customer service top notch, namely Ryan Lockhart, but the user interface on their website is amazing. All of the information you could ever want or need concerning your paperwork, due dates, fees, etc. is at your fingertips 24 hours a day. All of this and their prices are very competitive! Give them a try...you will be more than satisfied.
|
|
|
|
J. Beacham
Hudson, OH
US
| Company name:
Aventure Works, Inc. | | |
12/13/2009 7:03 AM
|
| | Incorp Services, Inc. is heads and shoulders above my previous registrar in terms of professionalism and personal service. I had overlooked an email notice/invoice and later received a paper invoice with a convenience charge attached. Although the error was on my part they cordially removed the convenience charge and provided a simple, easy way to pay online. Very satisfied!
|
|
|
|
s. schonberg
ocala, FL
US
| Company name:
zipline industries incorporated | | |
10/21/2009 1:29 PM
|
| | Good service in helping with initial articles of incorporation as a commercial registered agent
|
|
|
|
R. Farrester
Ulm, AR
US
| Company name:
Grand Prairie Industrial Service, Inc. | | |
10/18/2009 7:10 PM
|
| | I would like to compliment you on our agent, Ms. Cecilia Padilla. She has been our agent since we began with your company, and she is always prompt and courteous on any of my questions or request for help. We feel as if she is a GREAT ASSET to your company, and hope to have many more years of dealing with her.
Thank you again for assigning Cecilia as our agent.
Mary Beth Farrester-Secretary of Grand Prairie Industrial Service, Inc. Arkansas
|
|
|
|
L. Zahn
Littleton, CO
US
| Company name:
Special Risk Services, Inc. | | |
10/14/2009 12:59 PM
|
| | We recently starting using InCorp. Emily has been a great help. When I had questions, she had the answers. When we needed signatures, she readily got them. There is no comparison between InCorp. and other registered agents we use around the U.S. As renewals come up in other states, we are switching to InCorp. They are doing something for our money vs. the agents who send us a yearly bill for literally nothing.
|
|
|
|
C. KITCHELL
LAS VEGAS, NV
US
| Company name:
NVZ CAPITAL, LLC | | |
09/30/2009 10:30 AM
|
| | Have worked with Stacy for several years and she has handled our accounts in three different states. All their work is quick, efficient and accurate. Could not keep track of all the annual filings,etc for all 30 companies and LLC's if not for Incorp. Stacy e-mails me all the necessary forms timely and even calls to remind me if I have not responded. They monitor all our companies and make sure that we file everything timely. I highly recommend them to monitor your business accounts.
|
|
|
|
L. Morris
Burlington, NC
US
| Company name:
First Southeast Insurance Services, Inc. | | |
07/23/2009 11:37 AM
|
| | I have worked with Rachel Pennington and Incorp for several years and have not had a bad experience. In fact, she goes out or her way to be helpful with my questions and requirements. I use InCorp exclusively for our registered agent in 20+ states and I can vouch for their exemplary service.
|
|
|
|
D. Henderson
San Diego, CA
US
| Company name:
Diet Motivation Secrets | | |
07/07/2009 12:56 PM
|
| | Incorp provided me with amazing, impeccable service. After much research, I was apprehensive because I saw their pricing was lower than private attorney's offices, but if you're knowledgeable and can type, Incorp provides an amazing interface to maintain and update your corporate documents yourself. They got my corporation started fast. I would recommend them to anyone.
|
|
|
|
A. Young
McKinney, TX
US
| Company name:
Dreamwerks Marketing Group, LLC | | |
06/24/2009 4:43 PM
|
| | The service provided by my InCorp account executive, Cecilia Padilla, is one of the best in any industry standard. My experience started with Mr. Chris Johlfs, Director of Sales, where he responded to my email inquiry. Chris and Cecilia are prompt and accurate in their reply and services. I will use them again in the future and will refer anyone who needs assistance in this area. Thank you Cecilia and Chris.
|
|
|
|
R. Whitaker
North Carolina, NC
US
| Company name:
Black Rock Properties | | |
06/22/2009 1:47 PM
|
| | Excellent service setting up registered agent. Even though I didn't have them file my articles of organization, they reviewed the document and caught several changes that needed to be made.
|
|
|
|
L. van den Daele
Rohnert Park, CA
US
| Company name:
Psychodiagnostics, Inc | | |
06/16/2009 11:02 AM
|
| | Timely reminders, pleasant and helpful staff, excellent record-keeping.
| | Agent response:
Mr. van den Daele has been a wonderful client of ours for years and we are very happy to continue working hard to provide him with the excellent service he describes.
| |
|
|
|
T. Langguth
River Vale, NJ
US
| Company name:
Protectegg, LLC | | |
06/01/2009 9:38 AM
|
| | Usually when it sounds to good to be true there is always a catch. That has not been holding true regarding my experiences with InCorp Services, Inc. Up to this point, the services provided by my account executive Jade Wibiral have reached all my expectations and beyond. Great response time, accurate answers, very good support. I am glad I made the choice I did. Keep up the good work ! Regards, Tim Langguth
|
|
|
|
w. ridley
costa mesa, CA
US
| Company name:
laguna Cleaning services, llc lww enterprises, llc | | |
04/21/2009 11:05 AM
|
| | Chris Lockhart IS THE MAN!!!
|
|
|
|
F. Johnson
Plant City, FL
US
| Company name:
Goodnight International, Inc. | | |
04/16/2009 7:46 AM
|
| | Held 2009 annual Report "hostage" over a bill from 2006. We paid, but check was never cashed.
| | Agent response:
As evidenced by the 2006 check not being cashed, we did not receive it. Incorp does not feel that we held anything "hostage". We simply requested that the client bring the account current prior to proceeding with any further filings. Mr. Johnson has been an excellent client so we considered his other payment history and settled with the client for 1/2 of the original Registered Agent service fee due in 2006 and filed the 2009 Annual List of Officers, which is a pretty good deal considering the full service fee and late fee were technically due. Incorp is dedicated to always working with our clients toward fair resolutions to any dispute or miscommunication.
| |
|
|
|
B. Hill
Winnetka, IL
US
| Company name:
Novairus Energy LLC | | |
03/30/2009 11:05 AM
|
| | Smoothe, simple, quick and the price was right.
|
|
|
|
B. Gelb
Lakewood, NJ
US
| Company name:
Madison Title Agency, LLC | | |
03/30/2009 10:27 AM
|
| | Never ever dealt with crooks like this. They promised to cancel entities that no longer existed, but never did. They continued to charge me and refused to refund the money although they did admit their mistake. when I disputed my credit card charge a few months later, they asked me to stop the dispute and they would refund the money... as if I would believe them after months of promises that I would see the refund on my credit card. Check your bills very well before paying them.
| | Agent response:
Our client logged into her online account and made payment for IL, OH, and SC Registered Agent service for the coming year. It was our assumption at that time that they wanted service to continue. After being notified that this was not their intent, we began the refund process. This is usually not permitted according to the Terms of Use because of fees and obligations renewed with different state offices when a client pays a renewal invoice, but we went ahead with the refund anyway.
During that time (which was not "months") the client submitted a dispute through the credit card company. We requested that the dispute be cancelled in the client's best interest since there is a fee associated with the submission of erroneous chargebacks. The fees paid for SC and IL have been refunded and we have waived the erroneous chargeback fee as a courtesy to the client since there was a delay in refunding the fees.
To the best of our knowledge, everything has now been resolved with this client but we welcome the opportunity to resolve any outstanding issues.
| |
|
|
|
D. Scally
Azle, TX
US
| Company name:
DFW Traders Inc | | |
03/18/2009 5:31 PM
|
| | Excellent service! They were extremely responsive, timely, did everything they said they would do. Nice products with the incorporation kit - much nicer than I had expected. This is the 2nd time I have incorporated a company in Nevada and the first time was a disaster. I wish I had found InCorp then! Kudos to Cecilia for prompt, friendly and accurate service!
|
|
|
|
B. Kelly
Lancaster, CA
US
| Company name:
Icon Enterprises | | |
11/19/2008 11:18 AM
|
| | Lori Meyers of Incorp Services has been absolutely phenomenal in helping me to dissolve an LLC, and also in helping me to transfer from another resident agent service to Incorps. Here patience and professionalism consistently go above and beyond the "call of duty". I switched from another company primarily because of Lori.
|
|
|
|
R. Price
Gypsum, CO
US
| Company name:
Cinebuzzu LLC | | |
10/17/2008 3:09 PM
|
| | Setting up an LLC through InCorp is truly a breeze but what sets this company apart is their high level of customer service. My account manager, Nicole Moses, was simply outstanding - always a quick phone call away ready to answer any question or carry out any request. What more can I say; 99 dollars is simply a steal.
| | Agent response:
Exellent news, this is what we strive for.
| |
|
|
|
J. Porte
Pahrump, NV
US
| Company name:
Makaha Keys LP | | |
09/17/2008 11:15 AM
|
| | nice to deal with, great information and reasonable (may be the cheapest?), does what they advertise & they're asked and paid to do... again , MANY THANKS CHRIS..... . Jim
|
|
|
|
W. Stocker
San Clemente, CA
US
| Company name:
William Stocker Esq. | | |
08/26/2008 1:08 PM
|
| | Moved all of our clients over to them, paid them all their fees, they neglected to inform us / or perform necessary paperwork for Resident Agent Change with Nevada Secretary of State, old Resident Agent resigned leaving us with extra fees to reinstate, only gave us credit for 2 of 6 companies we paid Resident Agents fees for the last year when they were not Resident Agent. Took $400 from our clients. Beware and make sure they are doing all necessary paperwork for you.
| | Agent response:
Mr. Stocker ordered Registered Agent service for 6 NV entities in November 2007 and although he was in contact with his representatives many times over the days after placing the orders online, he at no time requested that we prepare the Change of Registered Agent documents for him. Since the documents are available to him 24/7 via his online account and we received no requests to file, Incorp believed the client would be filing his own documents. Unless the state fee for filing the change is provided to InCorp or an agreement is made in advance, it is the client’s responsibility to file the Change of Registered Agent. InCorp provided the agent address address to the client for use immediately upon placing the order and it was assumed that the client would be filing the agent change forms. Though not InCorp's fault, we offered to credit a large portion of the fees paid to the client. We have also offered to prepare the reinstatements for his revoked entities at no additional charge which would total more than the amount paid for Registered Agent service. At this time we are working with the client to reach a mutually agreeable solution.
| |
|
|
|
C. Mason
Chicago, IL
US
| Company name:
Chimeric Investments LLC | | |
07/24/2008 4:59 PM
|
| | InCorp provided services for me to start my LLC. They were fast and on time. Now I will be able to run my business with my new entity! If it wasn't for InCorp I not have been able to afford to incorporate as quickly. Everyone else wanted more money and took longer to provide services. I am very pleased!
Thanks,
Cynthia
|
|
|
|
A. Lauberth
Aliso Viejo, CA
US
| Company name:
The Club, LLC | | |
07/24/2008 10:22 AM
|
| | I placed an order on April 23rd, 2008 for an LLC formation, approximately 2 weeks later I called for a status and was told that the person handling my acct was in the hospital and that my acct was transferred to someone else. I then asked for an expedited filing and was told that would be taken care of. Approximately a month went by and without word I called to ask the status and was told that I had not paid the fee to expedite, to which I replied I had told the agent to charge it to the same card the rest of my order was made on. While on the phone I paid the fee online and again did not hear anything for 2 weeks. When I called back I was told they needed more information (that was given on my original application) and that I needed to sign and fax that back doc back, I did, called back and they had not received the fax despite my receipt of the fax being sent. I again re-sent it, again, they said they did not receive it, that they have "a bunch of faxes in the file and I couldn't find it". If they can't find a fax, what kind of service will they provide your other legal docs?
| | Agent response:
InCorp accepts full responsibility for this case and also full responsibility for delays caused when Mr. Lauberth’s representative was on medical leave. There were certainly issues with the handling of his filing due to some confusion, his representative being on medical leave, and the original name chosen being unavailable. All fees paid to InCorp were refunded to client with a formal apology and as a bonus, we allowed him to keep the documents we prepared for him.
| |
|
|
|
F. Franco
jacksonville, FL
US
| Company name:
Missionlabs Corporation | | |
06/29/2008 5:20 AM
|
| | Our experience with InCorp Services has been excellent.
We have been specifically dealing with Soudaly Sengbouathong and she has been oustanding and very efficient all along.
We definitely recommend InCorp Services and if you get Soudaly to take care of your business, you'll be a winner.
Franco
Missionlabs
|
|
|
|
G. Vasiliadis
Concord, NH
US
| Company name:
Powered By Angles Corporation | | |
06/24/2008 11:54 AM
|
| | Can’t say enough positive things about InCorp. They have literally bent over backwards and jumped threw hoops to satisfy my wants and needs. On top of that their online system is second to none. Why anyone would go with anyone else is beyond me. To thumbs up on my end and highly recommended.
|
|
|
|
D. Lettiere
Coram, NY
US
| Company name:
Harlequin Capital Corp | | |
06/05/2008 11:18 AM
|
| | I have been dealing with Rachel Pennington and she couldn't have been nicer. A real pleasure to deal with. I have contacted her on a few occasions with a few questions and the response was always quick and curtious, and the turn times were very fast for documents needed. All around a wonderful experience.
|
|
|
|
S. Ware
Gilbert, AZ
US
| Company name:
Southern Breeze HBII LLC | | |
05/20/2008 10:35 AM
|
| | Nicole was professional, curtious and quick. Just like always.
Steve
|
|
|
|
j. macias
bergenfield, NJ
US
| Company name:
Takeover Management, LLC | | |
05/12/2008 4:06 PM
|
| | I was assisted by Soudaly Sengbouathong from incorp and what an amazing job she did with assisting me with my LLC. She was very helpful and also a pleasure to deal with.
|
|
|
|
L. Dean
Kanab, UT
US
| Company name:
Best Friends Animal Society | | |
04/29/2008 8:46 AM
|
| | Many thanks to Incorp, they are great to work with, and they get the job done. I would highly recommend their services!
|
|
|
|
R. Diaz
San Jose, CA
US
| Company name:
Maid Networks Inc | | |
04/08/2008 9:41 PM
|
| | I am working with Matt Greive, my experience is excellent, hope to be in this way always.
I know that word of mouth is the most great way to do business, and personally, I recommend this company for superior customer service and timely manner.
I will recomend your services with more people.
Thank you again
Rafael Diaz
|
|
|
|
K. Mierta
Las Vegas, NV
US
| Company name:
Feathered Friends of Las Vegas | | |
03/23/2008 10:16 PM
|
| | I can't say enough about them!! My rep is Nicole Moses and she has gone above and beyond what I expected when I decided to use someone to help setup my non-profit, as well as a resident agent. She has been in constant communication with me, and since I'm lucky enough to live close enough to go their offices, I got to meet her and she was wonderful with me in person. She took her time explaining everything to me from the processes to rates, etc., and made sure I felt comfortable with everything. I feel confident knowing my business is with them and I have no doubt that the great experience will continue.
|
|
|
|
T. Jouett
Denver, CO
US
| Company name:
Prime LLC | | |
03/12/2008 1:40 PM
|
| | this is very efficient and i had what i needed in less than 10 mins. with a smile!
|
|
|
|
M. Tonis
Williamsburg, VA
US
| Company name:
Ariel Defense Communications, LLC | | |
03/09/2008 12:57 PM
|
| | Please note that Cecilia Padilla handled my problem with Incorp in a professional, courtious and timely manner. Please show her the money! Or at least some of it! I also appreciated your personal call in resolving this sitution. I do intend to keep InCorp in mind with regards to any future services.
|
|
|
|
K. Young
Buford, GA
US
| Company name:
Bluesea USA, Inc. | | |
03/08/2008 2:52 PM
|
| | I have been doing business with InCorp for over four years and find them to be helpful and timely. I have three entities for which they are my resident agent. I definitely recommend them.
|
|
|
|
E. Yang
Las Vegas, NV
US
| Company name:
Efolo LLC | | |
03/07/2008 10:55 AM
|
| | I ordered the Registered Agent Service from InCorp yesterday for my new business filing in Nevada. The order process was fast and easy. I received the information immediately after placing my order.
Today, I contacted them via the Live Help link on their website for assistance with my Registered Agent Acceptance form. Heather assisted me and emailed the form to me within minutes. I am very impressed and would highly recommend their services.
|
|
|
|
D. Simon
Tucsona, AZ
US
| Company name:
1st Choice Financial Inc | | |
02/14/2008 7:02 AM
|
| | Matt Greiwe is very pleasant and helpful
|
|
|
|
D. Johnson
Fort Myers, FL
US
| Company name:
Leoni-Western, LLC | | |
02/12/2008 10:33 AM
|
| | After months of dealing with another agency I found InCorp. I had 15 minutes to get a package out and needed a registered agent. In my panic I called instead of setting up an account. Chris stayed with me, set up the account, got the information I needed and then stayed on the line to answer questions. He has always been a great help. My account represenative is Claudia who has helped with some unusual request in our need to expedite paperwork. If their service keeps going as well as they started out we have indeed found a company with the best customer service for these type of transactions that is out there. So far we have 8 different entities, more to go and not one problem since we switched to InCorp.
|
|
|
|
J. Echols
Good Hope, GA
US
| Company name:
On Scene Curbing, LLC | | |
01/06/2008 7:09 AM
|
| | Initial contact was good. Then email after email was ignored. The State compleded the filling and sent the package back to InCorp three weeks ago. It seems that Soudaly and Gayle Clauges no longer answer emails. In business "Customer Service" should come first. Not here!
| | Agent response:
Our sincerest apologies to the customer. Our security software provider issued an automatically installed update on or around January 1, 2008 which changed the SPAM filtering level to a much higher level. This send Mr. Echols' contact emails to our SPAM folder. Had customer phoned our office or used the customer service link in his account panel, his request would have been addressed promptly. We've attempted via email and phone to contact the customer. The problem has been corrected by our vendor and we're hoping that the customer rescinds his complaint with NevadaResidentAgents.com.
| |
|
|
|
C. Elledge
Bellevue, NE
US
| Company name:
Software Engineering Services | | |
12/26/2007 1:49 PM
|
| | Cecilia and everyone else at InCorp has shown true professionalism when dealing. They have gone above and beyond to help out. I appreciate all of their due diligence.
|
|
|
|
J. Buffett
Germantown, MD
US
| Company name:
Structure By Design, PA | | |
12/20/2007 4:09 PM
|
| | Great service! Very helpful getting started.
| | Agent response:
This is exactly the kind of customer service we strive to provide all out clients.
| |
|
|
|
E. Babich
Scottsdle, AZ
US
| Company name:
ICC Real Estate LLC | | |
12/06/2007 12:17 PM
|
| | |
|
|
K. DuShane
Hailey, ID
US
| Company name:
Keystone Mining Company, LLC | | |
11/21/2007 3:17 PM
|
| | I started this LLC and registered through another agent. Soon, I became disappointed in the service I was getting from the initial agent and switched to Incorp.
I have found them to be very courteous, friendly, and they take the time to answer all my questions and guide me down the right path.
|
|
|
|
J. Millenheft
Simi Valley, CA
US
| Company name:
RV America Insurance Marketing, Inc. | | |
11/16/2007 9:54 AM
|
| | Amanda Mora and Incorp Services Inc continue to provide outstanding customer service. I would highly recommend this company to anyone searching for a registered agent providor.You will not be disappointed.We changed to them last year and are very pleased with them.
|
|
|
|
C. Scarfo-Fisher
Ellicott City, MD
US
| Company name:
Cardoni Waddell | | |
10/25/2007 2:32 PM
|
| | We are an accounting firm and were hoping to establish an on-going relationship that would expedite the resident agent process for us since we have several clients who are beginning to operated in many different states. We contacted InCorp services on September 25 and were told the process would take about 24 hours. It took one month and several emails, phone calls and finally the document was faxed to the client in error. We did receive a scanned copy of the document. We will never use this service again nor will we recommend to any of our clients.
| | Agent response:
This is of course the worst kind of review a company like ours can receive and we are extremely mindful and concerned by the client's experience. When this account was initially set up, it was under the CPA’s client’s name so the documents were automatically sent to their client directly. As for the filing time issue, the 24 hour filing time is online filing which is only available for domestic entities. Since the client’s requested filing was a Foreign Qualification, it was necessary to get signed copies of the filing for submission along with other documents from the domestic state. This process delayed the original expected filing time but the employees responsible for additional delays have been removed.
| |
|
|
|
J. Johnston
Everett, WA
US
| Company name:
Apache Electric Inc. | | |
10/24/2007 12:34 PM
|
| | Both Nicole Moses and Amanda Mora were extremely helpful, polite and charming as they assisted me in organizing my corporation with the State of Nevada, i.e. list of corporate officers and a corporation name change etc.
They provided a personal and sympathetic touch to the way in which they represented their company and they gave me joy as I conducted business with Incorp. Services Inc.
God bless these two and joy awaits those who will be doing business with Incorp
Jim Johnston (Chairman) Apache Electric Inc.
|
|
|
|
J. Dodson
Highland Falls, NY
US
| Company name:
Thayer Gate Development Corp, LLC | | |
10/16/2007 5:04 PM
|
| | Nicole Moses just assisted me with a snafu that had occurred when an earlier call had not gotten to the right place. She did an excellent job and I now know how to proceed. I switched from an earlier Nevada Agent I had for several years, and now have six coporations with this firm. They are dependable and other than waiting too long to get the right person on the phone occasionally, I have no complaints.
|
|
|
|
j. soward
Tucson, AZ
US
| Company name:
joemabbe LLC | | |
09/11/2007 12:16 PM
|
| | Very helpful, fast and efficient, would recommend to others.
|
|
|
|
T. Fay
Castle Rock, CO
US
| Company name:
Auditel Networks & Systems, LLC | | |
09/06/2007 5:42 PM
|
| | Don't use this company. I have not found them to be ethical in any sense of the word. I have not found them to be honest. I would not recommend them for any business. Stay away from them is my advice.
| | Agent response:
Unfortunately Tom Fay is a client of ours and his account has been turned over to our outside collection agency for reasons you can probably guess. What Tom fails to tell you is that he apparently doesn't think it is necessary to pay for services that he has ordered, but has no problem stealing the services he is not paying for. He has repeatedly told our representatives that he would be sending in his payment owed, but then fails to do so. Classic "the check is in the mail" behavior. While we would love to give away our service for free, we must charge for what service we provide to stay in business and provide great service for those customers of ours that do pay. Tom Fay apparently believes that he is above having to pay for services he uses. I would imagine that his credit report is likely riddled with other accounts that he would not recommend after he has stolen from them. In conclusion, we would be happy to work out a payment plan with Mr. Fay so he may pay his debt. We would even consider forgiving some of his late penalties and balance due, but this would require that he keep his word and send in his payments as promised.
| |
|
|
|
C. Nguyen
Hoffman Estates, IL
US
| Company name:
Sales Success Systems Corp. | | |
06/27/2007 4:10 PM
|
| | I ordered a Nevada Corporation with Expedite Service, Corporate Kit, and Board of Directors Filing. I received the Corporation in a very timely manner and no challenges. I never received my corporate kit. Also, although I paid an extra $125 for an initial list of officer's filing, it was never filed. When I emailed my account manager, she said she would take care of it. 26 days later, still no corporate kit and still no initial list of officers filing. I called and left her a message with no reply. I emailed and received a read receipt from her and still I did not receive a call or email reply. I then found an email with her cell phone on it and called her there. She had no idea who I was or what I needed even though she read my email that morning. I had to remind her of the situation and tell her what was going on. She then told me that I had to send her the initial list of officers so she could file it and it was due in 4 days. I told her that when I last talked to her, she told me that she would take care of it. Now she's telling me that she needs my signature - which she never told me before. Only by calling and following up with her did I find this out. In addition, she has no idea what's going on with my corporate kit. When I told her to call me when she found out, she said she was so busy that she might not call me - she'll shoot me an email though. Way to make a client feel special. Bottom line. If you just need a corporation from this company great. I would not recommend getting any additional services as my account rep has not been very responsive.
| | Agent response:
The handling of this client’s formation is an example of the level of service we aim to provide no matter what service is ordered. Our system notes do show a little bit of phone tag between the client and his representative, but the Initial List of Officers was filed on time using the $125 state filing fee paid (no additional fees were paid to Incorp for this filing). The service that this client received was unacceptable and the account representative dealt with internally to prevent this from happening in the future. All of our clients are very important to us and deserve the individualized attention and service we strive for by assigning a personal representative to each account who provides his or her cell phone number.
| |
|
|
|
G. Bowe
Gilroy, CA
US
| Company name:
Gary J Bowe, EA | | |
06/27/2007 11:49 AM
|
| | I am currently working with InCorp on a client with 5 LLC entities in 5 different states. I frankly was getting frustrated with delays on resolving a few issues. However, we have been assigned Amanda Mora as our Account Rep and WOW! Great follow through, great responsiveness, issues resolved in 24 hrs. Count me back with the happy campers.
|
|
|
|
P. HUMMEL
FENTON, MO
US
| Company name:
PIXIE VENTURES, LLC | | |
06/14/2007 1:06 PM
|
| | JUST ENJOYED TWO DAYS OF FUN GOING THROUGH ALOT OF BORING PAPERWORK TO ENGAGE YOUR COMPANY AS A NEW REGISTERED AGENT FOR MY PIXIE VENTURES, LLC COMPANY. I WORKED WITH NICOLE MOSES-SHE'S THE ONE THAT MADE THE DETAILS FUN. SHE IS VERY KNOWLEGEBLE ,VERY PATIENT, AND VERY THOROUGH.SHE EXPLAINED TOTAL PROCESS IN SUCH A WAY THAT I FELT VERY COMFORTABLE WITH THE RESULTS. I'M LOOKING FORWARD TO WORKING WITH YOUR COMPANY AND NICOLE. SHE'S A KEEPER !
THANKS, PETE HUMMEL
|
|
|
|
R. Panganiban
Moreno Valley, CA
US
| Company name:
Goldsphere Corporation | | |
06/08/2007 12:32 PM
|
| | Ian Eastmond of Incorp has been providing superior assistance in the incorporation process of Goldsphere Corporation. I would highly recommend Incorp to anyone who would like to incorporate in Nevada.
|
|
|
|
C. Nunez
Riverton, UT
US
| Company name:
MTCJ Holdings, Limited-Liability company | | |
05/24/2007 12:48 PM
|
| | Great customer service. Thank you
|
|
|
|
L. Morris
Burlington, OR
US
| Company name:
The Somers-Pardue Agency, Inc | | |
03/22/2007 11:18 AM
|
| | I have nothing but nice things to say about Incorp and their agents. While I have had some technical problems completing forms on their website-in-progress regarding filings for our Nevada Non-Resident Insurance License annual reports and payments, a phone call or email is all it takes for prompt, friendly, professional assistance from Tenny and/ or Heather. I am very pleased with their assistance.
|
|
|
|
S. Ware
Gilbert, AZ
US
| Company name:
Southern Breeze Houseboat LLC II | | |
03/20/2007 1:13 PM
|
| | Extremely quick and friendly. Made the whole process very easy.
Steve
|
|
|
|
K. Klovstad
San Bernardino, CA
US
| Company name:
Pool Town, Inc | | |
03/13/2007 8:09 PM
|
| | Exellent service.
Very efficient company
|
|
|
|
C. Taylor
Spanish Fork, UT
US
| Company name:
PricePlus | | |
03/08/2007 8:13 AM
|
| | I have to say that Incorp Services does exactly what they say they will. They will answer you questions promptly, even answer what you think will be a stupid question (for us newbies). They wont try to sell you a bunch of unnecessary services, or overcharge like I have seen some other services try to do. They have a nice web interface so you can see what you need to keep up on, so you don't miss any required paperwork. I would recommend Incorp Services above any of the other services out there. Good work!
|
|
|
|
G. Smith
Flagstaff, AZ
US
| Company name:
Kinney Construction Services, Inc. | | |
03/05/2007 11:46 AM
|
| | I just began using Incorp Services as our registered agent - so far they have been very knowledgeable and responsive to my requests.
|
|
|
|
N. Layer
Akron, OH
US
| Company name:
Mosley Building Corporation | | |
03/03/2007 1:47 PM
|
| | Excellent service and all in less than one hour! Very efficient company!
|
|
|
|
P. Ittner
West Covina, CA
US
| Company name:
Wholesale Medical Products, Inc. | | |
02/26/2007 10:34 PM
|
| | Incorp Services has provided unparalleled service and response to all requests. I would wholeheartedly recommend their services to anyone looking for incorporation assistance.
|
|
|
|
C. Boscher
Washington, DC
US
| Company name:
US Numerics | | |
02/26/2007 1:35 PM
|
| | Incorp Services is absolutely the best value and has the best technology for us to manage multiple corporate entities. Their systems are very user-friendly and our rep (Nicole Moses) is tops!!
If you are considering a registered agent service, you must try Incorp Services.
|
|
|
|
T. Butcher
Wheatland, ND
US
| Company name:
OMGCI, LLC | | |
02/16/2007 8:46 AM
|
| | So far InCorp Services, Inc has been very responsive to my requests. I am initially impressed.
|
|
|
|
J. Hahn
San Jose, CA
US
| Company name:
JDH Financials | | |
02/13/2007 10:07 AM
|
| | I didn't know one thing about incorporating a company but InCorp Services made it very easy. When I had questions, they were very helpful walking me through the process. Everyone who helped me was friendly, professional and knowledgeable. Their website to manage your account is very intuitive, and every email was answered quickly. Definitely recommend this service.
|
|
|
|
J. Cusaac
Fresno, CA
US
| Company name:
Bondage Breakers International, Inc | | |
02/07/2007 4:02 PM
|
| | ISI is absolutely the BEST in service and value. The staff (THANKS Nicole) are knowledgeable, professional and VERY friendly! They also cater to non-profits (rare with many agencies) and know ALL there is about corporate law and processes in Nevada (and other states). Or if they don't know the answer to a question, they know where (or who) to ask. They have so... many services, in fact, it is too long to list here (check out their informational web site at - http://www.incorp.com So if you want to get your corp up and going then check them out - They'll treat you right!! - they did with us :-)
|
|
|
|
R. Shalvoy
East Islip, NY
US
| Company name:
Strategic Tradewins LLC | | |
02/07/2007 10:56 AM
|
| | InCorp Services, Inc. (ISI) has been very helpful and responsive to our needs.
We have a dedicated account representative who begins working at 6:00 AM Pacific Time in order to make herself available to those of us in the Eastern Time Zone.
When I log in to my account on the incorpservices.com web site, just about all of the information I need is at my fingertips, and if I feel the need to actually speak to a human being, I can do so quickly without wasting time trying to navigate my way through an interactive voice menu system.
ISI a pleasure to do business with.
|
|
|